Photo: bud.hu

Justice minister orders more probes into flight delays

Justice Minister Bence Tuzson has ordered eight more consumer protection probes against airlines over recent significant flight delays and cancellations, the justice ministry said on Thursday.

The latest investigations concern flights operated by Ryanair and Wizz Air.

“The practices applied by the airlines are unacceptable,” the ministry quoted Tuzson as saying. “Passengers cannot be at the mercy of airlines; the laws must be respected,” he said, adding that airlines could expect “severe consumer protection fines” if they did not meet their obligations.

Last week, the Budapest Government Office said it has launched a probe against Ryanair, Wizz Air, SunExpress and Eurowings over flight delays.

The office said the probe aimd to establish whether the airlines have complied with the provisions of the relevant European Union regulation on providing information and assistance to passengers. If a violation is suspected during the probe, the government office will initiate the necessary procedures against the airline concerned, it added.

 

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