Misleading advertising penalised

The food ordering portal had violated consumer protection regulations with misleading advertising in autumn 2023. Foodora promised a discount of 2,000 forints and free delivery without transparently communicating that these discounts only applied to orders of 6,000 forints or more.

In addition to the competition fine, the competition authority imposed a procedural penalty of HUF 20 million as the company delayed the GVH’s proceedings. The authority also criticised Foodora for not properly informing consumers about the system usage fee in mid-June 2024. The authority imposed a total fine of 35.2 million forints on the basis of all infringements. GVH emphasised that companies must comply with their reporting obligations accurately and in a timely manner. Discount promises and their conditions must be communicated transparently at the same time as advertising.