The Shared Services & Outsourcing Network (SSON) is bringing the highly successful Eastern European Shared Services & Outsourcing Week (EE SSOW) to Budapest on 9th – 11th October 2017. The event, which is in its 11th year, is a great opportunity for attendees to network with fellow leaders from the shared services industry, and learn how to best strategise their retention and millennial engagement strategy to create an exceptional shared services culture.

Some of the biggest names in the industry will be in attendance, including Unicef, Sony Pictures, Vodafone, Lego and Shell. Attendees will be able to explore the depth and scope of their shared services strategy, bounce ideas off fellow professionals and leave with valuable take-aways.

Gabriella Kokai discusses:

· The advantages of Eastern European’s talent pool and what managers should be looking for in new hires

· How to maintain the talent once you’ve got it

· What she predicts the biggest changes to be in the next few years

· What goals she has set for the upcoming months

Kokai also touches on the effect Brexit has had on shared services and how she thinks RPA can impact shared services.

Kokai gives her top tip “as a leader it’s very important what kind of environment you set up within the team, because if people love coming to work they will love staying at work as well. This culture is heavily dependent on the company values as well as the values of management’

EE SSOW will take place in the Corinthia Hotel and consists of two workshop days, two full conference days, with the opportunity to attend three interactive discussion sessions of the attendees’ choice. This event is a great opportunity for leading professionals in the shared services industry to network and share innovative ideas.

Download the interview with Gabriella Kokai here:

About Shared Services & Outsourcing Network:

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